Wabash
A section dedicated to my professional internship as a Parts & Services and Sales Intern with Wabash, the visionary leader of engineered solutions for the transportation, logistics, and distribution industries.
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Problem Identification
During my internship, I was given a problem I would solve over the Summer. We first identified that we had a lack of our current dealer's capabilities across our different value streams including Sales, Parts, and Services.
![3afe5e02-d9af-4411-9673-eeb6bfe3d32c.jpeg](https://static.wixstatic.com/media/585cdc_4f36e465e0614c94af1a013f1d206b66~mv2.jpeg/v1/fill/w_492,h_328,al_c,q_80,usm_0.66_1.00_0.01,enc_avif,quality_auto/3afe5e02-d9af-4411-9673-eeb6bfe3d32c.jpeg)
Dealer Development
After realizing the problem at hand, I worked internally with our Strategic Dealer Account Directors to understand our dealers better. From there, I organized individual meetings with all of our 23 dealers to understand their current capabilities as well as various information regarding their business.
![duraplate-dry-van-590x415-1.jpeg](https://static.wixstatic.com/media/585cdc_46a4221c41c14ec68fb21e5c469207f5~mv2.jpeg/v1/fill/w_518,h_365,al_c,q_80,usm_0.66_1.00_0.01,enc_avif,quality_auto/duraplate-dry-van-590x415-1.jpeg)
Dealer Matrix
After collecting our dealer's capabilities, I designed our full matrix highlighting the most important information relevant to our network.
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I also created a summarized version of our matrix to show how expansive our dealer network is and to show how much more it can grow.
![DealerMatrix](https://static.wixstatic.com/media/585cdc_4b43731945804a2987d58d62b4a2e1cd~mv2.jpg/v1/fill/w_980,h_757,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/585cdc_4b43731945804a2987d58d62b4a2e1cd~mv2.jpg)
![SummaryDealerMatrix](https://static.wixstatic.com/media/585cdc_d3016ae27cb54472b007085372c6b92f~mv2.jpg/v1/fill/w_980,h_757,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/585cdc_d3016ae27cb54472b007085372c6b92f~mv2.jpg)
![DealerMatrix](https://static.wixstatic.com/media/585cdc_4b43731945804a2987d58d62b4a2e1cd~mv2.jpg/v1/fill/w_980,h_757,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/585cdc_4b43731945804a2987d58d62b4a2e1cd~mv2.jpg)